CitySquare fights poverty through many unique programs including Walk-In Case Management and Housing Programs. More than 600 housing units in Dallas are provided through our housing programs.

Housing & Neighbor Support Services

Walk-In Case Management is available to help individuals and families. Case Managers can help navigate the wide range of resources available for obtaining shelter and housing, managing crises, gaining identification papers, obtaining financial assistance, getting hygiene and clothing needs met, and more. Building 100 at the CitySquare Opportunity Center is the starting point for many individuals and families. 


Due to the ongoing COVID-19 crisis, we are taking limited walk-in appointments in Building 100.

Walk-In Case Management Hours

Open Monday - Friday, Closed Saturday & Sunday

Monday - Friday: 9 am - Noon

Tuesday - Friday: 1 pm - 4pm

CitySquare follows guidance from Dallas County Health & Human Services (DCHHS) and the Centers for Disease Control (CDC). We will update this page as our hours change or if we have further information. We remain focused on maintaining the health of our neighbors, staff, and volunteers.

Questions? Please call 469-904-7073, Monday - Friday, 9 am - 4 pm.

To learn more about the housing programs at CitySquare, download our housing information flyer.

To learn more about CitySquare's community development partner, CitySquare Housing, please click here.


  • CitySquare has partnered with United Way of Metropolitan Dallas, the City of Dallas, Community Council of Greater Dallas, and private donors to launch the CitySquare Neighbor Financial Assistance Initiative (NFAI) to provide emergency funds through our Financial Empowerment program. For more information, click here.

  • The CitySquare Food Pantry remains open. Please click here for our updated Food Pantry hours.

  • You may visit 211texas.org for available resources for financial assistance for rent or utility bills

  • If you are in an immediate housing crisis, call the Homeless Crisis Helpline: 888.411.6802