CitySquare fights poverty through many unique programs including Walk-In Case Management and Housing Programs. More than 600 housing units in Dallas are provided through our housing programs.

Neighbor Support Services


Walk-In Case Management is available to help individuals and families. Case Managers can help navigate the wide range of resources available for obtaining shelter and housing, managing crises, gaining identification papers, obtaining financial assistance, getting hygiene and clothing needs met, and more. Building 100 at the CitySquare Opportunity Center is the starting point for many individuals and families. 


Due to the ongoing COVID-19 crisis, we are taking limited walk-in appointments in Building 100.

Walk-In Case Management Hours

Open Monday - Friday, Closed Saturday & Sunday

Monday - Friday: 9 am - Noon

Tuesday - Friday: 1 pm - 4pm

Please note - CitySquare will be closed on Election Day, Tuesday, November 3, 2020.

We apologize for any inconvenience and continue to monitor the evolving Coronavirus situation. CitySquare follows guidance from Dallas County Health & Human Services (DCHHS) and the Centers for Disease Control (CDC). We will update this page as our hours change or if we have further information.

We remain focused on maintaining the health of our neighbors, staff, and volunteers.

Questions? Please call 469-904-7073, Monday - Friday, 9 am - 4 pm.

The CitySquare Food Pantry remains open.  Please click here for our updated Food Pantry hours.

To learn more about the housing programs at CitySquare, download our housing information flyer.

To learn more about CitySquare's community development partner, CitySquare Housing, please click here.


  • CitySquare has partnered with United Way of Metropolitan Dallas, the City of Dallas, Community Council of Greater Dallas, and private donors to launch the CitySquare Neighbor Financial Assistance Initiative (NFAI) to provide emergency funds through our Financial Empowerment program. For more information, click here.

  • You may visit 211texas.org for available resources for financial assistance for rent or utility bills.

  • If you are in an immediate housing crisis, call the Homeless Crisis Helpline: 888.411.6802


Physical: 1610 S. Malcolm X Blvd. I Dallas, TX I 75226

Mailing: PO Box 140024 I Dallas, TX I 75214

Phone: 214.823.8710 Fax: 214.935.3304

Privacy Policy I Contact Us

© 2020 CitySquare


Excellence in Giving Certified Transpare
  • Facebook - White Circle
  • Twitter - White Circle
  • YouTube - White Circle
  • Instagram - White Circle