The Workforce Advocate will provide specialized soft skills training to participants in the WorkPaths program, supplying them with the knowledge and resources necessary to secure employment opportunities (consistent with their interests, skills, and goals) and to maximize job retention. He/she will work closely with WorkPaths staff to assess each neighbor for job readiness and connect them to employment opportunities that match each of their unique abilities. The Workforce Advocate will be the liaison to the Workforce Centers. He/She will refer all participants as needed, to appropriate workforce service providers; monitor WIOA services and progress. He/she will be responsible for building effective partnerships with employers to provide participants with livable wage employment opportunities. He/she will orient employers to the specific needs of program graduates and will work closely with internal staff, employers and other partners to ensure job readiness. He/she will build a supportive relationship with all participants to support their program completion, employment and job retention. Good internal customer service that contributes to a collaborative team environment.
Education: Bachelor’s degree required; degree in social work or a related field preferred
Experience: Two (2) years of experience working in a social services environment or experience in workforce training or recruitment highly desirable.
Hospitality Experience also considered highly desirable understanding needs of industry and partners.
Additional Requirements: Must be proficient in MS Word, Excel and Outlook. Must be able to manage a case tracking system. Must be available to work evenings, weekends, on some occasions. Must have driver’s license and reliable transportation. Must be able to travel within assigned region. General knowledge of workforce services; an understanding of the array of local services available to support program participants
Number of Openings: 1
Schedule: Business hours, flexible as needed