The Community Life Program Manager is responsible for leading and managing Community Life. This position provides direction to Community Life Team Members, works to develop partnerships with individuals and organizations in order to create a healthy environment for CityWalk residents, and works closely with the Neighbor Support Services department to provide centralized case management. The Director guides the overall Strategic Plan of the Community Life Team ensuring that a quality, effective and impactful program is provided. This position also involves moving chronically homeless neighbors into Permanent Supportive Housing and involves implementing housing first and evidence-based practices, requiring knowledge of and experience in PSH, Housing First, Mental Health, Addictive Disorders, Motivational Interviewing, Harm Reduction, Benefits Eligibility and community resources. The Manager connects with the Leasing office, Security company, Dallas Housing Authority, and CitySquare Housing as it pertains to Resident Advocacy and Assistance and assuring a safe and productive environment for residents. The Manager will also provide some clinical services and have his or her own caseload. In addition, the manager is responsible for overseeing program grants, reports, audits and staffing as well as ETO training and outcomes reporting for Community Life.
Education: Master’s degree in Social Work or related field preferred.
Experience: Experience with clinical counseling services, case management, program management, supervising interns, staff, and volunteers, and leadership development is desired. Experience working with the homeless preferred.
Licensure/Certification: LMSW required, LCSW preferred or related accreditation required.
Additional Requirements: The Manager of Community Life should have the ability to prioritize and manage multiple tasks simultaneously and be able to handle crisis situations under pressure. The Manager should have some experience working with low income communities and/or the homeless. Must be proficient in MS Word, Excel and Outlook. Ability to work occasional flexible hours as requested. Must have a valid driver’s license, reliable transportation with valid insurance. Willing to transport program participants, as needed. Willing to work with chronically homeless individuals with disabilities (physical, mental and/or substance abuse) who may or may not have criminal backgrounds.
Number of Openings: 1
Department: Neighbor Support Services
Schedule: Business hours, flexible hours as needed.