The Case Manager will provide street intensive case management with chronically homeless participants, requiring knowledge of and experience in Housing First, Mental Health, Addictive Disorders and Benefits Eligibility, especially as it relates to the homeless. This position involves moving homeless neighbors from the streets, into “bridge” housing and then into Permanent Support Housing, while maintaining a relationship with the neighbor. Case Manager is responsible for helping participants achieve successful placements, connecting participants to mental health and substance abuse treatment resources, and provide on-going housing stabilization supports. He/She will assist participants in connecting with and support from established agencies, charities, and government programs. The case manager position is with the homeless outreach team and while housing case management will be the primary focus he/she will also be responsible for providing street outreach and engagement, as needed.
Education: Bachelor’s degree in Social Work or related field.
Experience: One (1) year experience working with homeless population. Outreach experience preferred.
Licensure/Certification: Current Texas Social Work license preferred.
Additional Requirements: Must be proficient in MS Word, Excel, and Outlook. Ability to work occasional flexible hours as requested. Must have a valid driver’s license, insurance and reliable transportation. Willing to transport program participants. Willing to work with chronically homeless individuals with disabilities (physical, mental and/or substance abuse) who may or may not have criminal backgrounds.
Number of Openings: 1
Department: Neighbor Support Services (NSS)
Location: Dallas, TX
Schedule: Business hours, flexible as needed