The Homeless Outreach Case Manager will provide street outreach and case management with chronically homeless participants, requiring knowledge of and experience in Housing First, Mental Health, Addictive Disorders and Benefits Eligibility, especially as it relates to the homeless. This position involves locating and engaging the homeless on the streets and in encampments, as well as moving homeless neighbors from the streets, into “bridge” housing and then into Permanent Support Housing, while maintaining a relationship with the neighbor. Outreach and Engagement includes conducting initial screenings, assisting in the process of getting unsheltered homeless on the housing priority list, and connecting participants to mental health and substance abuse treatment resources. Case Manager is responsible for helping participants achieve successful placements and provide ongoing support. He/She will assist participants in communication with and support from established agencies, charities, and government programs.
Education: Bachelor’s degree in Social Work or related field preferred
Experience: One (1) year experience in case management working with homeless population. Outreach experience preferred.
Licensure/Certification: Current Texas Social Work license preferred.
Additional Requirements: Must be proficient in MS Word, Excel, and Outlook. Ability to work occasional flexible hours as requested. Must have a valid driver’s license, insurance and reliable transportation. Willing to transport program participants. Willing to work with chronically homeless individuals with disabilities (physical, mental and/or substance abuse) who may or may not have criminal backgrounds.
Department: Neighbor Support Services (NSS)
Location: Dallas, TX
Schedule: Business hours, flexible hours as needed.