The Food Pantry Intake Specialist is responsible for assisting with various Food Pantry operations. The Intake Specialist will receive and check-in neighbors, assist new neighbors with their paperwork, assess the specific needs of a neighbor, and educate neighbors on the Food Pantry and other CitySquare resources. He/she is responsible for entering the neighbor’s information into the CitySquare database and ensuring the information is accurate and remains up-to-date. The Intake Specialist will answer incoming calls as needed, respond to inquiries as appropriate, and assist with the set up and clean up of the facility each day. He/she is responsible for ensuring that our neighbor’s needs are addressed and that they are assisted in a timely and effective manner.
Education: High school diploma or GED required.
Experience: One (1) year of experience in a customer service role preferred.
Additional Requirements: Ability to speak, read and write in both English and Spanish preferred.
Basic computer skills required. Must be able to work occasional weekends and flexible hours as requested.
Number of Openings: 1
Department: Food Pantry
Location: Dallas, TX
Schedule: Business hours, flexible as needed