FINANCIAL Assistance

Do you need help paying rent, mortgage, or utility payments ?  Contact us now! 

CitySquare has partnered with United Way of Metropolitan Dallas, the City of Dallas, Community Council of Greater Dallas, and private donors to launch the CitySquare Neighbor Financial Assistance Initiative (NFAI) to provide emergency funds through our Financial Empowerment program.


If you or someone you know is in need of emergency funds, please read the following information.    

COVID-19 Assistance Application
CitySquare is aware of the economic hardships many of our neighbors face.  These have only been further worsened due to COVID-19. For this reason, NFAI hopes to bring aid to many of our neighbors.  For those that qualify, financial assistance will be available for rent/mortgage and utility expenses, there is limited funding available for CitySquare neighbors that are needing assistance in other areas. 

Eligibility Criteria

Eligibility for the funds will be determined based on the income and location of residency responses provided in the application. Generally, you must live in Dallas or the surrounding 

How to Apply for Funding 

This program is not currently accepting new applications. If you previously submitted an application for assistance, there is no need to follow up. A case manager will be reaching out to you soon.

We also encourage you to visit United Way's Dallas Rental Assistance Collaborative page to see what other organizations are offering this form of assistance that may still have an open application at this time.


Verification Documentation Required  

Please gather one of the following eligibility documents:

  • Letter from employer demonstrating job loss or reduction in hours

  • Pre-Covid and post-Covid paystubs showing a reduction in hours

  • Pre-Covid and post-Covid bank statements showing loss of income or reduction of income due to COVID-19

  • Letter from child-care place/school showing closure due to COVID-19

  • Documentation showing added or increased childcare expenses

  • Doctor’s note stating you cannot work during COVID-19 outbreak due to medically being at high-risk

Please also gather some of the supporting document that you might need assistance with.

  • First and last page of lease

  • Rental or mortgage bill

  • Utility bills


Please note that because we have limited funds available, we might not be able to help with the full requested amount. 


Physical: 1610 S. Malcolm X Blvd. I Dallas, TX I 75226

Mailing: PO Box 140024 I Dallas, TX I 75214

Phone: 214.823.8710 Fax: 214.935.3304

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