community health worker
The Community Health Worker is an integral part of the team and serves as a frontline public health worker who is a trusted member of the community they are serving. This CHW works to build a trusting relationship with neighbors and serves as a liaison between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.
While the CHW will be housed in the NHS program, the CHW will work collaboratively across CitySquare programs/teams. The CHW will serve as a link between CitySquare, the neighbor, partner agencies, and healthcare agencies (e.g., hospitals, community health centers, etc.).
In particular, the CHW will be part of a CitySquare Medical Respite program that is part of an external community partner collaboration working with the unstably housed and/or homeless population that have exited the healthcare system and medical respite care and do not have stable housing to return to. CitySquare's responsibility in this collaboration will consist of a case manager, housing stability specialist, CHW, and a manager that places neighbors exiting the hospital and medical respite care into housing with ongoing follow up by the CHW.
The CHW is specially trained and is connected to the community. The CHW will assist in followup care and communication, support any necessary navigation services that assist CitySquare neighbors in receiving services they need such as, but not limited to: provide referrals, make appointments, work with the neighbors’ healthcare team/PCP, accompany neighbors to appointments, assist in obtaining neighbors’ medications, promote/develop a personalized care/goal plan, and provide neighbors comprehensive education — including disease specific basics, the medical management of specific diseases and prevention techniques. The CHW will promote self-sufficiency and self-management of the neighbor through outreach, community education, informal counseling, social support, and advocacy.
The CHW will be required to go to the hospital and/or medical respite shelter where neighbors are receiving care and work cross collaboratively with the team at that location in addition to traveling to neighbors’ homes once they are placed in housing to conduct much of this work. Education may take place in the homes of community members, group sessions, health fairs, clinics, etc. as needed.
Education: Must have High School diploma or GED
Experience: One (1) year experience as a CHW or related work & working directly with vulnerable and homeless populations required; three (3) years experience preferred.
Licenses/Certifications: Community Health Worker certification
Additional Requirements: Proficient in Microsoft Office applications. Must have a valid driver’s license and insurance and reliable transportation. Must be able to work occasional over-time and flexible hours as requested. Must be able to travel to neighbors’ homes, partner sites, and office at CitySquare. Must be able to read and write English, fluency in Spanish is preferred, but not required.
Number of Openings: 1
Department: Community Health Services
Schedule: Business hours, flexible hours as needed.
To apply, please click here to download and fill out an application. Then email the application, your resume and cover letter to careers@CitySquare.org.