Case Manager at The Cottages at Hickory Crossing

Categories: Job Posting

Position Summary
The Cottages at Hickory Crossing, a community of 50 “tiny homes,” is a permanent supportive housing program that provides housing and supportive services to chronically homeless individuals with a disability, formerly homeless ex-offenders and high utilizers of medical and behavioral health services. The Case Manager will provide case management to individuals who are formerly homeless ex-offenders living at The Cottages at Hickory Crossing, requiring knowledge of and experience in housing first, mental health, addictive disorders, benefits eligibility, and community resources. This position will also be responsible for helping with new move-ins, conducting home and office visits, provide crisis management and intervention, and facilitate residential services including life skills classes, community activities, and events. The Case Manager will assist participants in communication with and support from established agencies, charities, and government programs. Case manager is responsible for helping residents achieve successful housing placements and provide ongoing support to those living at the Cottages. This position will engage, empower, educate, and motivate Cottages’ Community with the overall program goals of helping Cottage residents to continue living independently, maintain housing stability, increase self-determination, and build community.


  • Education: Bachelor’s degree in Social Work or related field preferred. Masters preferred.
  • Experience: One (1) year experience in case management, experience with highly vulnerable populations, homeless population preferred. Orientation to best practices in behavioral health services for vulnerable populations.
  • Licensure/Certification: Licensed from an accredited university in social work or related field preferred
  • Additional Requirements: Excellent communication and critical thinking skills. Positive attitude, flexibility in a highly dynamic environment and able to handle crisis situations under pressure. Self-motivated with ability to take initiative and be resourceful. Must be proficient in MS Word, Excel, and Outlook. Ability to work occasional flexible hours as requested. Must have a valid driver’s license, and reliable transportation with valid insurance. Willing to transport program participants as needed. Willing to work with chronically homeless individuals with disabilities (physical, mental and/or substance abuse) who may or may not have criminal backgrounds.

Number of Openings: 1
Department: Neighbor Support Services
Status: Full-Time
Schedule: Business hours, flexible hours as needed.

To apply, please click here to download and fill out an application. Then email the application to with your resume and cover letter.